# Troubleshooting Tips

{% hint style="success" %}
Please ensure the **Swapable Radio Module (SRM) battery is fully charged** before troubleshooting. In addition, the SRoC controller should also be fully charged, Spare Battery Modules (SBMs) are not required. 
{% endhint %}

{% hint style="success" %}
All connection troubleshooting should be performed outside, away from WiFi networks, with 10 feet of separation between the SRoC and the aircraft with no obstacles in between.  Antennas should be perpendicular to the ground and parallel to each other.
{% endhint %}

| Step 1: Power on SRoC controller by pressing and holding the power button for \~1 second. | Proceed to step 2 once the controller has booted up.                                                                                                                                                                                                                                                                                                                                                                                                          |
| ----------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Step 2: Check Ethernet settings                                                           | <p>Navigate to Settings, Network and Internet, Ethernet Configuration</p><p>Ethernet should be toggled On</p><p>Tap on Ethernet Configuration</p><p>Check the box for Automatic Select</p><p>Proxy settings: None</p><p>IP settings: Static</p><p>IP address: 192.168.144.10</p><p>Gateway: 192.168.144.1</p><p>Network Prefix Length: 24</p><p>DNS1: 8.8.8.8</p><p>DNS 2: 8.8.4.4</p><p>Network Priority Setting:</p><p>Hight: Ethernet</p><p>Low: Wi-Fi</p> |
| Step 3: Power on aircraft.                                                                | Wait until the aircraft has completed the boot up sequence before proceeding to step 4                                                                                                                                                                                                                                                                                                                                                                        |
| Step 4: Switch on the SRM                                                                 | IGC should automatically open and a notification banner should appear “Ethernet device is detected”                                                                                                                                                                                                                                                                                                                                                           |
| Step 5: Wait for a connection to the aircraft                                             | Connection should occur within 1 minute of switching the radio on. If not, wait 1 additional minute before proceeding to Step 6.                                                                                                                                                                                                                                                                                                                              |
| Step 6: Reset Ethernet connection                                                         | If a connection to the aircraft did not occur, unclip the SRM from the SRoC controller while both are powered on. Re-attach and look for the Ethernet banner to appear.                                                                                                                                                                                                                                                                                       |


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