> For the complete documentation index, see [llms.txt](https://docs.inspiredflight.com/inspired-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.inspiredflight.com/inspired-documentation/products/payloads/sony-rx1r/faq-and-troubleshooting.md).

# FAQ and Troubleshooting

<table><thead><tr><th width="244">ISSUE</th><th>SOLUTION</th></tr></thead><tbody><tr><td>Images fail to geotag</td><td>Ensure hotshoe sensor cable is connected at both camera and Entire R3 connector ends. Ensure Multiport USB cable is connected between Entire R3 and camera. </td></tr><tr><td>Limited camera control</td><td>RX1R only capable of basic triggering remotely, <em>this is normal.</em> </td></tr></tbody></table>