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  1. PRODUCTS
  2. Frequently Asked Questions

HereLink

PreviousGeneralNextQGround Control

Last updated 1 year ago

Where can I find the HereLink Black, and HereLink Blue FCC ID's?
  • HereLink Black Air Unit FCC ID: 2ARLU-HA06071

  • HereLink Black Controller Unit FCC ID: 2ARLU-HC06071

  • HereLink Blue Air Unit FCC ID: 2A4BZ-HLBA1001

  • HereLink Blue Controller Unit FCC ID: 2A4BZ-HLBC1001

Why won't my PC connect to the HereLink WiFi hotspot?

If you are trying to connect to the Herelink mobile hotspot, ensure that your computer has Mobile Hotspot Tethering enabled in there computer's network settings.

You can also navigate QGC to QGC applications > General, scroll down to auto correct settings to make sure UDP is checked.

Why does my HereLink controller get hot?

Avoid leaving your HereLInk controller in the direct sunlight. This will cause the device to heat up and can potentially affect the life of the battery.

How do I load a flight mission from QGC on a desktop to the HereLink controller?

You must first load the mission from the desktop PC to the aircraft. Once loaded to the drone, bring the QGC up on the HereLink hand controller and go to the Plan Space. On the left side of the screen you will see an icon bar with "File" as the top option. Select "File" and scroll down to the bottom of the screen. From there you can save the mission to the HereLink controller. Reference our for more information.

Why am I having trouble connecting to the HereLink WiFi hotspot?

There are generally two possible issues users may run into with the HereLink hotspot connection:

  • It is compatible with 5GHz WiFi only, it will NOT detect 2.4 GHz WiFi

  • The 5GHZ channels can get set to the wrong country/region. Confirm that you have 5GHz wireless available. You may also need to go into the radio settings and change the country/region to someplace else and then back to the US again.

Mission Planning Quick Start Guide